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Frequently Asked Questions
 
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Blackboard ( formerly WebCT)
 
 
   
Blackboard (formerly WebCT) Learning System

Logging on to Blackboard (formerly WebCT) courses

  1. Where are my online courses?
  2. What is my WebCT ID ?
  3. What is my Password?
  4. I don't remember my new Password. What can I do?
  5. I just enrolled in an online course, but I can't log on.
  6. What is "My Blackboard "?
  7. I can log on to "My Blackboard " but not to my course.

More Blackboard (formerly WebCT) help from Blackboard company

  1. What Internet Browser should I use to access my online course?
  2. Who should I contact to report a technical problem?
  3. Where can I find more information about Blackboard (formerly WebCT)?

Logging on to Blackboard (formerly WebCT) courses
Q: 1. Where are my online courses?
A: Follow these steps to view your Blackboard (formerly WebCT) courses:
  1. From the MC Homepage (http://www.morton.edu )click on the "Access Blackboard(WebCT) Courses" icon on the left. You will see the Blackboard (formerly WebCT) login web page.
  2. Enter your WebCT ID and Password.
  3. Click the "Log in " button. You will see the "My Blackboard" web page, which lists all your Blackboard (formerly WebCT) courses.
  4. Click on any of your courses listed. The course Homepage for the selected course will be displayed.
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Q: 2. What is my WebCT ID ?
A:

Your WebCT ID is the combination of the first four characters of your last name and the last four digits of your SSN. (If the length of your last name is less than four chracters, use the entire lastname and the last four digits of your SSN as the combination). All lowercase and no spaces. For example:

Name: John Smith
SSN: 123-45-6789
User Name: smit6789
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Q: 3. What is my Password? How do I change my password?
A:

Your initial Password is your Date of Birth (DOB) in the following format: YYYYMMDD. For example:

DOB: December 1, 1982
Password: 19821201

After you log on to your "My Blackboard " page for the first time, you will be able to change your Password:

1. Click on "password settings" on the top
2. On the change password window, type your old password and new password and then click "update password"
3. You'll be promoted if you password has been updated successfully or not.

We recommend you change your password immediately after you logged on.
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Q: 4. I don't remember my new Password. What can I do?
A: Click on the " Reset Blackboard/WebCT password(students only)" link on the login page. Make sure your internet browser does not block the pop-up window. After you fill out the online form and click "Submit" to send your reuest. You will be contacted within 24-72 hours.
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Q: 5. I just enrolled in an online course, but I can't log on.
A:

During the first two weeks of the semester, WebCT ID will be updated every 24 hours.

If you enroll in an online course after the first two weeks of the semester, please email . Include your first name, last name, WebCT ID and the course(s) you are enrolled in. This will activate yourWebCT ID.
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Q: 6. What is "My Blackboard "?
A: "My Blackboard " is your personal homepage on WebCT. It contains links to all your Blackboard (formerly WebCT) courses, announcements, bookmarks, and the e-Learning Hub.
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Q: 7. I can log on to "My WebCT" but not to my course.
A: If you can log on to your "My WebCT" page but can't access your course, contact your instructor immediately.
More Information
Q: 1. What Internet Browser should I use to access my online course?
A: Although Blackboard (formerly WebCT) is compatible with both Micosfot Internet Explorer and Netscape, Blackboard (formerly WebCT) performs better in Microsoft Internet Explorer.
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Q: 2. Who should I contact to report a technical problem?
A:

If you experience technical problems while logging on to Blackboard (formerly WebCT) or while taking your online course, report the issue to .

Include your first name, last name,WebCT ID and a detailed description of the problem.
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Q: 3. Where can I find more information about Blackboard (formerly WebCT) ?
A:

Your can find more information directly at the Blackboard (formerly WebCT) web site: