Getting Help
- Call us at (708) 656-8000, Ext. 2444 during hours of operation
- Submit a ticket to our online helpdesk
- E-mail the helpdesk
- Visit us in Building B, Room 232.
Submitting a Helpdesk Ticket
Students
When submitting a Helpdesk Ticket, please make sure you include the following:
- Detail of your issue (password, blackboard, etc.)
- Your full name
- Date of Birth
- Last 4 digits of your Social Security Number/Student ID
- A call back phone number
By following this guideline, MIS will be able to resolve your issue more quickly.
Staff/Faculty
When submitting a Helpdesk Ticket please make sure you include the following:
- Detail of your issue (printer, password, etc.)
- Your full name
- Your office extension
- Your office location
- Printer issue – make, model of printer
- Toner/Cartridge issue – what color cartridge/toner
By following this guideline, MIS will be able to resolve your issue more quickly.
New Extended Hours of Operation
Monday - Thursday, 8 AM to 9 PM
Friday, 8 AM to 8:30 PM
Saturday, 9 AM to 1 PM
Student E-mail
Current student e-mail services are available through the student portal. Please log in to the Panther Portal to access e-mail.
Faculty and Staff E-mail
Faculty and Staff can access e-mail via Outlook. Questions or problems? E-mail MIS to open a helpdesk ticket.
Computer Labs
Issues and questions should be submitted online to a helpdesk representative.
