Help Desk

Getting Help

Hours of Operation (Summer)

Monday: 7:45am - 9:00pm
Tuesday: 7:45am - 9:00pm
Wednesday: 7:45am - 9:00pm
Thursday: 7:45am-8:00pm
Friday: Closed
Saturday: Closed
Sunday: Closed

Submitting a Help Desk Ticket

Students

When submitting a Help Desk ticket, please make sure you include the following:

  • Detail of your issue including any error messages received (portal, password, blackboard, mobile app etc.)
  • Your full name
  • Date of Birth
  • Last 4 digits of your Social Security Number
  • Student ID #
  • A call back phone number

By following this guideline, MIS will be able to resolve your issue more quickly.

Staff/Faculty

When submitting a Help Desk Ticket, please make sure you include the following:

  • Detail of your issue including any error messages received (printer, portal, password, blackboard, mobile app etc.)
  • Your full name
  • Your office extension
  • Your office location
  • Printer issue – make, model of printer
  • Toner/Cartridge issue – what color cartridge/toner

By following this guideline, MIS will be able to resolve your issue more quickly.

Student E-mail

Student email is available through the Panther Portal. Please log in to the Panther Portal to access student email.

Faculty and Staff Email

Faculty and Staff can access email via the Outlook desktop client or online here. Questions or problems? Email the Help Desk (helpdesk@morton.edu) to open a ticket.

Computer Labs

Issues and questions should be emailed (helpdesk@morton.edu) to the Help Desk.

  • Mission Statement

    Academic advising employs a student-centered approach to serve our diverse population by supporting and empowering lifelong learning.