Online Teaching and Learning Support - Blackboard Support
Email MIS Helpdesk and create a ticket for any Blackboard related issues, we will find right resources to assist you. Updates will be sent to your email provided.
Login using your portal username and password to access your courses on Blackboard. All courses including 'on-campus', 'hybrid', 'on-a-schedule' online, and 'anytime' online course have their course sites in Blackboard. Depending on the type of a course, instructors may use Blackboard course sites differently. Contact your instructor if you have a course content-specific question. Courses are taught in Blackboard may use the Blackboard video conferencing tool - Blackboard Collaborate Ultra to host live class session, office hours, and other virtual meeting or events.
For questions on student login information, please view to this document.
Set Up Course Site/Shells in Blackboard LMS
*Faculty NO LONGER needs to fill out a course request form.You will have to fill out the online form only if you want to merge enrollment of multiple sections into one course site, or need assistance to copy content from previous taught course. Here is the link to the online merge enrollment form ( you have to first login to Blackboard to get access to the form). Once multiple course sections are merged, making changes to the course ID, name, or section number is not recommended. So please make sure you have verified each course section number and be sure to enter correct information and click “submit” button only once!
*Students’ last course access date is two weeks after the end of each semester. The end of access date will apply to all courses (16 week regular, late starting, and short-term courses) unless instructor make changes.
Important Dates for Blackboard Learn Courses
2021 Spring Important Dates
October 27, 2020 – spring courses added into the Blackboard Learn. Faculty start to have access to course sites. Blackboard courses will be updated weekly as new section is entered into the system or upon request. If you do not see your courses listed in Blackboard yet, please contact Blackboard Service Coordinator.
October 27 ~ November 15,2020 – spring courses are available only to faculty. Faculty can start to add course content. Make sure to post a course syllabus and class schedule in your Blackboard course site. Faculty may start to copy content or send course copy request. Faculty may send request to merge enrollment for cross-listed courses or multiple sections of a course.
November 16, 2020 – enrollments added into course sections. Spring courses are set to available to both students and faculty. Enrollments will be refreshed weekly till semester begins. Faculty may continue to develop their course content.
Jan 19, 2021 – spring semester begins. Enrollment will be refreshed nightly for spring add/drop weeks and on demand.
May 24, 2021 – final grades due (2pm): post final grades in panther portal.
June 7, 2021 – last day that students can access their spring courses through the Blackboard (for all 16 week regular, late starting, and short-term courses). Faculty can continue to access unavailable courses (up to 6 semesters). If any incomplete students still need to access course site, instructors should contact Blackboard Service Coordinator.
2021 summer Blackboard course availability and student enrollment/access schedules:
April 6, 2021 – summer courses added into the Blackboard Learn. All summer courses are NOT available to students. Faculty can access their course shells and start developing course content. Faculty may start to copy or send us request for course copy from previous taught courses. Faculty may request to merge the course site and enrollment for their cross-listed courses or multiple sections of the same course. Request form is available to download from within Blackboard (Under Community and Support tab, click the link under Blackboard Updates and Teaching Resources module, or via the Content Collection link in My Blackboard page).
May 4, 2021 – summer enrollments added into each section and continue to update daily. All summer courses are unavailable to students but will automatically become available to students five days before the official course start dates. (Students can see the course link but cannot access to the course site). Faculty who want students to have early/late access may send me a request.
June 1, 2021 – summer semester begins.
August, 3, 2021 – final grades due (2pm): post final grades in panther portal.
August 16, 2021 – last day that students can access their summer courses in Blackboard. All summer courses becomes unavailable to students.
2021 fall Blackboard course availability and student enrollment/access schedules:
May 12, 2021 – fall courses added into the Blackboard Learn. All fall courses are NOT available to students. Faculty may access their course sites and start developing course content. Faculty can start to copy or send us request for course copy from previous taught courses. Faculty may request to merge the course site and enrollment for their cross-listed courses or multiple sections of the same course. Request form is attached with this email and also available to download from in Blackboard.
June 11, 2021 – fall enrollments added into each section. All fall courses are set to available. Students will have access to their fall course sites five days before the actual course start dates. Faculty who want students to have early/late access may send me a request.
August 23, 2021 – fall semester begins
December 20, 2021 – final grades due (2pm): post final grades in panther portal.
January 4, 2022– last day that students can access their fall courses in Blackboard. All fall courses becomes unavailable to student.