Online Teaching and Learning Support - Blackboard Support
Email MIS Helpdesk and create a ticket for any Blackboard related issues, we will find right resources to assist you. Updates will be sent to your email provided.
Login using your portal username and password to access your courses on Blackboard. All courses including 'on-campus', 'hybrid', 'on-a-schedule' online, and 'anytime' online course have their course sites in Blackboard. Depending on the type of a course, instructors may use Blackboard course sites differently. Contact your instructor if you have a course content-specific question. Courses are taught in Blackboard may use the Blackboard video conferencing tool - Blackboard Collaborate Ultra to host live class session, office hours, and other virtual meeting or events.
For questions on student login information, please view to this document.
Set Up Course Site/Shells in Blackboard LMS
*Faculty NO LONGER needs to fill out a course request form. You will have to fill out the online form only if you want to merge enrollment of multiple sections into one course site, or need assistance to copy content from previous taught course.
*Students’ last course access date is two weeks after the end of each semester. The end of access date will apply to all courses (16 week regular, late starting, and short-term courses) unless instructor make changes.
Starting spring 2022, a group of faculty signed up to participate in spring Ultra pilot project and their courses have been created in new Blackboard Ultra format. With the dual modes (Original Course & Ultra Course) that we are running for Blackboard, we made some changes on course availability per Academic Standard Committee’s request. Please review the information below carefully.
- new semester courses are available and will be open to students 7 days before course start dates published in course catalog (https://selfservice.morton.edu/Student/Courses). It is encouraged that all instructors to post an announcement or syllabus that clearly state the expectation of the classes.
- Instructors have an option to ‘make a course private’. Private course does not allow students to access the course site. After course start dates, instructor must remember to ‘open courses’ so students can access and view course content posted in Blackboard. Contact MIS helpdesk or Blackboard LMS administrator if you have trouble to open a course.
- Course section merge: you must send request to us to merge multiple sections of same course, or merge sections of cross-listed courses into one combined section. The combined section will host all course content and enrollments. Individual instructor assigned to the children sections will be listed as one of the instructors in the combined section. It is recommended to send your request and have the sections merged BEFORE you copy/add any course content to your course sections. Request form is available to download from within Blackboard.
Important Dates for Blackboard Learn Courses
2022 Spring Important Dates
November 5th, 2021 – spring courses added into the Blackboard Learn. Faculty start to have access to course sites. Blackboard courses will be updated weekly as new section is entered into the system or upon request. If you do not see your courses listed in Blackboard yet, please contact me.
November 5, 2021 ~ January 10, 2022 – spring courses are available only to faculty. Faculty may make the course private. Faculty may start to add course content, copy content, send course copy request and/or send request to merge enrollment for cross-listed courses or multiple sections of a course.
January 11, 2022 –Spring term are set to available. Courses becomes open to students or faculty need to open courses to students. Enrollments will be refreshed weekly till semester begins.
Jan 18, 2022 – spring semester begins. Enrollment will be refreshed daily for spring add/drop weeks. Enrollment will be updated daily in the week of 10-days, and midterm verification periods.
May 23, 2022 – final grades due (2pm): post final grades in panther portal.
May 30, 2022 – last day that students can access their spring courses through the Blackboard (for all 16 week regular, late starting, and short-term courses). Faculty can continue to access unavailable courses (up to 6 semesters).
2021 fall Blackboard course availability and student enrollment/access schedules:
May 12, 2021 – fall courses added into the Blackboard Learn. All fall courses are NOT available to students. Faculty may access their course sites and start developing course content. Faculty can start to copy or send us request for course copy from previous taught courses. Faculty may request to merge the course site and enrollment for their cross-listed courses or multiple sections of the same course. Request form is attached with this email and also available to download from in Blackboard.
June 11, 2021 – fall enrollments added into each section. All fall courses are set to available. Students will have access to their fall course sites five days before the actual course start dates. Faculty who want students to have early/late access may send me a request.
August 23, 2021 – fall semester begins
December 20, 2021 – final grades due (2pm): post final grades in panther portal.
January 4, 2022– last day that students can access their fall courses in Blackboard. All fall courses becomes unavailable to student.
2021 summer Blackboard course availability and student enrollment/access schedules:
April 6, 2021 – summer courses added into the Blackboard Learn. All summer courses are NOT available to students. Faculty can access their course shells and start developing course content. Faculty may start to copy or send us request for course copy from previous taught courses. Faculty may request to merge the course site and enrollment for their cross-listed courses or multiple sections of the same course. Request form is available to download from within Blackboard (Under Community and Support tab, click the link under Blackboard Updates and Teaching Resources module, or via the Content Collection link in My Blackboard page).
May 4, 2021 – summer enrollments added into each section and continue to update daily. All summer courses are unavailable to students but will automatically become available to students five days before the official course start dates. (Students can see the course link but cannot access to the course site). Faculty who want students to have early/late access may send me a request.
June 1, 2021 – summer semester begins.
August, 3, 2021 – final grades due (2pm): post final grades in panther portal.
August 16, 2021 – last day that students can access their summer courses in Blackboard. All summer courses becomes unavailable to students.